Frequently Asked Questions

Your registration fee is mostly non-refundable. The London Core Review organisation has many expenses, including venue payments per person. Exceptions may be made for special circumstances, provided you give at least 30 days’ notice before the course.

Event registration is pre-created for attendees. Transferring it to someone else is not allowed without prior arrangement with the London Core Review due to security reasons.

Contact us for a quick resolution to any technical website issues.

We’re happy to create customised invoices based on your needs. Invoices from institutes can be paid by direct back transfer, credit card, or PayPal. We also offer invoices for group registrations. Please use the contact form below for assistance.

Please use a different card for payment. We also accept PayPal and bank transfer. Registration is only complete once the full amount is received.

We’re happy to provide a customised online checkout URL link for groups. Email us for details. We accept various payments. Contact us via WhatsApp or our website contact form.

The London Core Review organisation securely stores no sensitive credit card information. Our payments are processed externally using reputable credit card processors like Stripe, Square, and PayPal, which offer high-level SSL checkouts for your peace of mind.

Please send us the necessary information in advance so we can arrange for someone else to pay for your course.

Our web app subscription is one-time. Once you pay for a 12-month subscription, the fee is final.

Access is 1 year from the date of when the login credentials were created. If you would like further access beyond this time, we encourage you to subscribe to our web app subscription after this time.

For stability, use Google Chrome or Safari. Some Wi-Fi networks have firewalls that block video streaming. If this happens, change your Wi-Fi network or use cellular data. Make sure your operating system is up to date. If you still have problems, contact us for help.

‍

Web app credentials for course attendees are sent via email in batches. Please wait for the credentials. We also send a welcome email with credentials 30 days before the event. You can also use the contact form on this website or speak to the registration team at the event.

The Wellcome Collection is the world’s most accessible museum. Wheelchair provisions are available throughout, including the theatre.

Visit our venue page by clicking HERE to access our amazing hotel guide, or download a PDF guide by clicking HERE.

Our venue page provides a lot os useful information on how to get tot he venue. We have enclosed directions from the service City Mapper - Please view the venue page by clicking here.

Attendees can enter and leave the theatre as they please. Please switch off your mobile phones to be considerate of others. The first and last rows are reserved for FACULTY who need to move frequently. Do not sit in these rows.

Our course books cover day 1-3 of the event and are in limited supply. They’re mainly for 3-day delegates. If we have spare books, they’re charged at £150 each on-site, payable by cash or credit card.

All delegates must wear their badges at all times for security. If you don’t have one, you’ll need to show proof of registration. If you’ve lost yours, speak to our registration team for a replacement.

The Wellcome Collection offers free Wi-Fi for all visitors. Look for signage at the venue. You can also find Wi-Fi information in our floor plan PDF on our downloads page (click Here).

The venue serves Halal food. We offer a variety of meals over the three days to suit different needs.

Our dedicated sponsor delivery page (click Here) provides all the information you need to know about delivering your packages to your allocated stand and collecting them. We also have a printable PDF document with information labels.

Please contact us via our website’s contact form. We’ll set up a call (usually within 24 hours) with either Jayesh Parmar (Events Organiser) or Mr Aziz Momin (Course Director - Consultant Cardiac Surgeon).

If your visa was rejected despite paying for the course, please provide a document from the authorities confirming the status. We’ll do our best to refund you or credit you for the course in the next year.

We advise course delegates from abroad needing a travel visa to apply well in advance. Initial applications may be rejected due to form errors, requiring resubmission. Allow time for such possibilities. Apply as early as 3-6 months in advance to save on travel and hotel.

We’re happy to provide a visa letter for this purpose. Please include your full name, passport number, job title, and workplace. These letters are only available to those who’ve paid our enrolment fees to prevent abuse.

We regret this mistake. Please use the contact form to get a quick replacement.

We regret that your download certificate link is broken. Please contact us for an updated link.